Support

We're here to help. Find answers below or reach out to us directly.

Email Support

For any questions, bug reports, or feature requests:

support@bemooore.com

We typically respond within 24 hours.

Frequently Asked Questions

How does transcription work?

VoxFlow uses WhisperKit, an on-device AI model, to transcribe your voice recordings. Everything happens locally on your iPhone, Mac, or Apple Watch. No audio is ever sent to any server.

Does VoxFlow work offline?

Yes. Since transcription happens on your device, you don't need an internet connection to record or transcribe. iCloud sync requires internet, but your recordings are always available locally.

Which languages are supported?

VoxFlow supports 45+ languages including English, Slovak, Czech, German, French, Spanish, and many more. The AI automatically detects the language being spoken.

How do I sync across devices?

VoxFlow uses iCloud to sync your recordings across all your Apple devices. Make sure you're signed into the same iCloud account and have iCloud enabled in the app settings.

Is VoxFlow really free?

Yes — VoxFlow is 100% free. No subscriptions, no in-app purchases, no ads, and no data collection. Nothing to cancel, ever.

How do I delete my data?

You can delete individual recordings within the app by swiping left. To delete all data, remove the app from your device and disable iCloud sync. All your data is under your control.

The app isn't transcribing correctly. What should I do?

Try these steps: (1) Make sure you're speaking clearly and close to the microphone. (2) Check that the correct language is selected in Settings. (3) Try a different WhisperKit model in Settings (larger models are more accurate). (4) Restart the app.

Can I export my recordings?

Yes. You can export recordings as audio files or text transcriptions using the share button on any recording.

System Requirements

Still Need Help?

We're happy to assist with any issues.

Contact Support